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Social Business Forum 2011: qualche considerazione finale

Quella di mercoledì è stata una giornata veramente particolare. Se da un lato la riduzione ad un giorno del Social Business Forum ha causato il mal di piedi a molti partecipanti che, per seguire tutti...

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Social Business Forum 2012 – my personal agenda

Here we are, few days more and the Social Business Forum 2012 will start with an astonishing list of speakers and experts. For those who are interested I post below my personal agenda which will be...

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Interview with Bian Salins (British Telecom)

Bian Salins is the Head of Social Media Innovation and Customer Service for British Telecom. She comes from a previous editorial experience and now, having introduced the Social Customer Service...

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